44jl Privacy Policy – How We Protect Your Data

1About This Policy

This Privacy Policy describes how 44jl (the platform accessible at 44jl.vu) collects, uses, stores, and protects the personal information of its members and visitors. It applies to all interactions with the platform, including registration, account use, deposits, withdrawals, and customer support communications.

By accessing the 44jl platform or creating an account, you acknowledge that you have read and understood this policy. If you do not agree with how we handle your personal information, please do not use the platform.

This policy is written primarily for members based in the Philippines. If there is any conflict between a translated version and this English text, the English version takes precedence.

2Information We Collect

We collect different types of information depending on how you interact with 44jl. Below is a summary of the categories we collect and why.

We do not collect sensitive personal information such as racial or ethnic origin, political opinions, religious beliefs, or health data unless specifically required by applicable law and with your explicit consent.

3How We Use Your Information

The information we collect is used for specific, legitimate purposes related to operating the 44jl platform and serving our members. We do not use your data for purposes beyond what is described below.

• Account management: To create, verify, and maintain your 44jl account, including identity verification and KYC compliance.
• Transaction processing: To process deposits and withdrawals in Philippine Peso through GCash, Maya, and bank transfer channels.
• Platform operation: To enable you to place bets, play games, and access all features of the 44jl platform.
• Security and fraud prevention: To detect and prevent unauthorised access, fraud, money laundering, bonus abuse, and other prohibited conduct.
• Customer support: To respond to your queries, resolve disputes, and provide assistance with your account or transactions.
• Communications: To send you account notifications, transaction confirmations, security alerts, and relevant platform updates. We may also send promotional communications if you have opted in.
• Legal compliance: To meet obligations under applicable laws and respond to lawful requests from regulatory or law enforcement authorities.
• Platform improvement: To analyse usage patterns, improve user experience, and develop new features that benefit members.
• Responsible gaming: To monitor gaming activity and support responsible gaming measures, including self-exclusion and account limits.

4Legal Basis for Processing

We process your personal information on the following legal grounds:

• Contractual necessity: Processing is necessary to perform the contract between you and 44jl — for example, to operate your account, process transactions, and deliver the platform services you signed up for.
• Legitimate interests: We process certain data to pursue legitimate interests such as fraud prevention, platform security, and service improvement, provided these interests do not override your rights.
• Legal obligation: Some processing is required to comply with applicable laws and lawful requests from authorities, including anti-money laundering requirements and identity verification obligations.
• Consent: Where we rely on your consent — for example, for optional marketing communications — you may withdraw that consent at any time without affecting the lawfulness of prior processing.

5Sharing Your Information

44jl does not sell your personal data. We may share your information with third parties only in the limited circumstances described below.

• Payment providers: When you make a deposit or request a withdrawal, your relevant payment information is shared with the applicable payment provider (such as GCash, Maya, or your bank) to process the transaction.
• Identity verification services: To complete KYC checks, we may share your submitted identity documents and personal details with a third-party verification service.
• Game and platform providers: Game providers that power content on the 44jl platform may receive session and transaction data necessary to deliver their games and resolve technical issues.
• Legal and regulatory authorities: We will disclose your information to law enforcement, regulatory bodies, or government authorities when required by law, court order, or where we believe disclosure is necessary to protect the rights, safety, or property of 44jl or others.
• Business operations: We may share data with service providers that assist with platform operations, such as cloud hosting, analytics, and customer support tools. These providers are bound by confidentiality obligations and may not use your data for their own purposes.

All third parties that receive your personal data are required to handle it securely and in accordance with applicable data protection standards. We do not permit third parties to use your data for their own marketing.

6Cookies and Tracking

44jl uses cookies and similar tracking technologies to improve your experience on the platform. A cookie is a small text file placed on your device when you access the platform. We use the following types of cookies:

• Essential cookies: Required for the platform to function. These enable you to stay logged in, navigate the platform, and use core features. These cannot be disabled without affecting platform functionality.
• Performance cookies: Collect anonymous data about how members use the platform — such as which pages are visited most frequently — to help us improve performance and user experience.
• Functional cookies: Remember your preferences, such as language settings and display options, so you do not need to re-enter them on each visit.
• Security cookies: Support security features including session management, fraud detection, and authentication processes like OTP validation.

Most browsers allow you to manage or block cookies through your browser settings. Note that disabling essential cookies may prevent you from using some or all of the 44jl platform's features.

We do not use cookies to serve third-party advertising on our platform.

7Data Retention

We retain your personal information for as long as your account is active and for a reasonable period after account closure. The specific retention period for each category of data depends on the purpose for which it was collected and applicable legal requirements.

• Account and identity data is retained for the duration of your account and for a period after closure to meet legal, audit, and dispute resolution requirements.
• Transaction and financial records are retained in accordance with financial record-keeping obligations, which typically require several years of transaction history to be maintained.
• Communications and support records are kept for a period sufficient to resolve any ongoing issues and to maintain a record of how queries were handled.
• Technical and usage data is generally retained for shorter periods, as it is used primarily for platform performance analysis and security monitoring.

When your data is no longer needed for the purposes described in this policy, it will be securely deleted or anonymised so that it can no longer be linked to you.

8Security Measures

Protecting your personal and financial information is a core responsibility we take seriously. 44jl implements a range of technical and organisational security measures to protect your data from unauthorised access, disclosure, alteration, or destruction.

• SSL encryption is applied to all data transmitted between your device and our platform.
• OTP authentication is required for login, password changes, and withdrawal requests to verify that it is genuinely you making the request.
• Access controls limit which staff members can view sensitive account data, and all access is logged and regularly audited.
• Fraud detection systems monitor platform activity in real time to identify suspicious behaviour and protect members from unauthorised account access.
• Secure servers with regular security updates and monitoring are used to store all member data.

While we implement robust security practices, no digital platform can guarantee absolute security. We encourage you to use a strong, unique password for your 44jl account and to never share your login credentials with anyone. If you suspect your account has been compromised, contact our support team immediately.

9Your Rights and Choices

As a member of the 44jl platform, you have the following rights regarding your personal information. To exercise any of these rights, contact our support team at [email protected] with your request. We will respond within a reasonable timeframe.

• Right of access: You can request a copy of the personal information we hold about you.
• Right to correction: If any of your personal information is inaccurate or incomplete, you can ask us to correct it. You can also update basic account details directly within your account settings.
• Right to deletion: You can request that we delete your personal information. Note that we may be unable to fully comply where retention is required by law or for legitimate purposes such as unresolved disputes or financial record-keeping obligations.
• Right to restrict processing: You can ask us to limit how we use your data in certain circumstances, such as while a dispute is being investigated.
• Right to object: Where we process your data based on legitimate interests, you may object. We will review your objection and cease processing unless we have compelling grounds to continue.
• Right to withdraw consent: Where processing is based on consent — such as for marketing communications — you can withdraw your consent at any time through your account settings or by contacting support.

Note that exercising your rights in certain ways — such as requesting deletion of your identity verification data — may affect your ability to continue using the 44jl platform, as some data is required to operate your account and comply with our legal obligations.

10Children and Minors

The 44jl platform is strictly for individuals who are 21 years of age or older. We do not knowingly collect personal information from individuals under 21. If you are under 21, you must not use this platform or submit any personal information to us.

If we discover that personal data has been collected from an individual under the age of 21, we will take immediate steps to delete that information and close the associated account. If you believe a minor has registered on our platform, please contact us at [email protected] so we can investigate and act accordingly.

For more information on how 44jl protects younger individuals and promotes safe gaming, please visit our Responsible Gaming page.

11Changes to This Policy

44jl may update this Privacy Policy from time to time to reflect changes in our practices, platform features, or applicable legal requirements. When material changes are made, we will notify registered members via email or by displaying a prominent notice on the platform.

The date of the most recent revision is shown at the top of this page. We encourage you to review this policy periodically. Your continued use of the platform after an updated policy becomes effective constitutes your acceptance of the revised terms.

If you disagree with a material change to this policy, you should stop using the platform and contact support to discuss closing your account. Any verified balance in your account will be processed in accordance with our standard account closure procedure.

12How to Contact Us

If you have any questions about this Privacy Policy, how your personal information is handled, or if you wish to exercise any of your data rights, please reach out to our support team. We aim to respond to all privacy-related queries promptly and transparently.

Email: [email protected]

When contacting us about a privacy matter, please include your registered email address and a clear description of your request. This will help us locate your account and respond efficiently.

For concerns specifically related to your account or transactions, our support team is also available through the in-platform support chat when logged in.